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Return Policy

Return Policy

We will gladly accept returns of packages within 14 days of receiving your product and will issue a full refund less a 15% restocking fee.

Returns and exchanges on diffusers are accepted within 14 days of receiving your product. We do not accept broken diffusers, diffusers that have been used, or diffusers with missing parts.

Returns and exchanges on scent oils are accepted within 14 days of receiving your product. We do not accept scent bottles with a broken seal or if they have been opened.

We ask that any returned products are in the same condition you received it and is in the original box/packaging.

User damages are non-returnable/ non-refundable.

The customer will be responsible for any shipping charges on returned products.

We offer a 90 day warranty on all scent diffusers. Warranty includes only mechanical malfunctions. This warranty will not cover user damages.

Please note that we do offer free samples of scent you can request prior to purchasing scent oils. Request Samples.

Shipping Address:

Clearly Better Solutions
1100 Central Industrial Drive
St. Louis Missouri 63110
Attention: Emily

For returns from destinations outside the 48 contiguous states, or for any other questions or concerns, please contact us at 1-888-770-3434.

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